Cookie Policy
General
This document is our cookie policy. It contains information on how we use cookies on our websites, which include all webpages that exist on the domain names axa.ie, axani.co.uk & axacommunitybikerides.com and all subdomains of these sites with the naming structure ‘example.axa.ie’ and any other website that AXA Insurance dac creates in the future (together these websites are referred to in this document as the “Websites”). The Websites (including all of their pages and subdomains) are owned by AXA Insurance dac either solely or jointly with other companies. In addition to this Cookie Policy and in connection with our Websites, please also read our Website Data Protection Statement.
We may amend this Cookie Policy from time to time, by updating this page, to reflect any changes in the technology or the law regarding cookies. You should check this page from time to time to ensure you are aware of any changes.
Company information
References to “AXA”, “us”, “our” and “we” mean AXA Holdings Ireland Limited and its subsidiaries, including AXA Insurance dac, and any associated companies from time to time. More information about AXA can be found here.
About cookies
What are cookies?
Cookies are small files that websites place on the device you’re using to browse the internet (for example, your laptop, smartphone or tablet). Cookies are commonly used to record some aspect of your visit to a site, such as choices you’ve made or preferences you’ve set during your visit.
You can find out more about cookies (such as how to manage them, delete them and switch them off) at the independent website allaboutcookies.org.
Why we use cookies
We use cookies to give you the best experience when you visit our Websites. By using cookies, we can make it easier for you to do many things, such as managing your accounts, policies, or login details, and applying for products and services. Cookies can also allow us to tailor the content of our Websites so we can show you services or adverts we think you may be interested in.
Keeping your personal information safe
We do not store personal information, such as your name, telephone number or email address when we use analytics cookies on our Websites. The cookies we use cannot read or search your device to obtain information about you or your family, or read any material kept on your hard drive.
Links to sites provided by others
If you follow a link from one of our Websites to another website, please be aware that the owner of the other website will have their own privacy and cookie policies for their site.
How to manage and switch off cookies
If you would like to change your cookie preferences, please click here. You can also click on the "cookie options" link at the bottom of any page of our Websites.
Your web browser also provides settings that allow you to manage or switch off cookies. However, if you do switch off all cookies, you may not be able to use all of the services on our Websites.
To disable cookies, or to receive a warning whenever cookies are being used, you have to adjust your browser settings. Visit the "help" section of your browser for details on how to manage your cookie settings, or visit www.allaboutcookies.org/manage-cookies for more information.
Types of cookie we use
We use both first and third-party cookies. Whether a cookie is ‘first’ or ‘third’ party refers to the domain placing the cookie. First-party cookies are those set by a website that is being visited by the user at the time, in this case cookies placed by us and our Websites. A third-party cookie is set by an entity or domain other than the website being visited.
We may use both session cookies and persistent cookies. Session cookies allow a website operator to link your actions only during a browser session, when you open the Internet browser window until you close the browser window. These cookies are temporary and they are deleted when you close the browser. Persistent cookies remain on your device for the period of time specified in the cookie. The storage periods for the cookies we use are discussed below.
We have classified the cookies we use on our Websites into the following categories:
Strictly necessary cookies
These cookies are essential for our Websites to work as expected, and also to protect our Website from potential cyber attacks. Our Websites cannot function properly without them, therefore they can’t be turned off. Strictly necessary cookies are used for the sole purpose of (i) carrying out the transmission of a communication over an electronic communications network, or (ii) to allow a website owner to provide the services you have requested.
First-party cookies
We place the following strictly necessary cookies on our Websites:
| Cookie name | Purpose | Duration |
|---|
| .AspNet.ApplicationCookie | This session cookie is used to store account information for the duration of the session. | Session |
| .AspNetCore.Session | This cookie is used to maintain an anonymised user session by the server. | Session |
| ASPXAUTH | This cookie is used to store account information to keep the user logged in. | 8 hours |
| ___utmvc | Ths cookie is used to by Google Analytics to gather data on website usage. | Session |
| __RequestVerificationToken | This is an anti-forgery cookie designed to stop unauthorised posting of content to a website, known as Cross-Site Request Forgery. It holds no information about the user and is destroyed on closing the browser. | Session |
| _cls_v | This cookie is used by Glassbox to identify visitors. | Session |
| _evidon_consent_ls_* | This object is used to store the users' consent choices. | 6 months |
| _evidon_suppress_notification_cookie | This cookie is used to hide the cookie consent banner. | 30 days |
| ARRAffinity | This cookie is used for load balancing to make sure the visitor page requests are routed to the same server in any browsing session. | Session |
| ARRAffinitySameSite | This cookie is used for load balancing to make sure the visitor page requests are routed to the same server in any browsing session. | Session |
| ASP.NET_SessionId | This cookie is used to maintain an anonymised user session by the server. | Session |
| axaplus_* | This cookie is used to store account information to keep AXA Plus users logged in. | 1 year |
| axaplusni | This cookie is used to store account information to keep AXA Plus users logged in. | 1 year |
| incap_ses_* | This cookie is used to relate HTTP requests to a certain session (AKA visit) – re-opening the browser and accessing the same site should be different visits. | Session |
| lastExternalReferrer | Detects how the user reached the website by registering their last URL-address. | Persistent |
| lastExternalReferrerTime | Detects how the user reached the website by registering their last URL-address | Persistent |
| nlbi_* | To ensure requests by a client are sent to the same origin server. | Session |
| Session_* | This cookie is used to maintain an anonymised user session by the server. | 30 minutes |
| visid_incap_* | This cookie is used to relate sessions to a specific visitor (visitor representing a specific computer). | 1 year |
Third-party cookies
The third-party cookies used on our Websites are listed below. We use these cookies for the stated purposes. However, we are not responsible for the processing of data from you by this third party for its own purposes. For more information about the processing by these third parties for their own purposes, see the respective policies of these third parties.
| Cookie name | Provider | Purpose | Duration |
|---|
| MSPTC | Bing | This cookie registers data on the visitor. The information is used to optimize advertisement relevance. | 1 month |
| MUID | Bing | This cookie is widely used my Microsoft as a unique user identifier across many different Microsoft domains. It is used for targeting / advertising purposes. | 1 month |
| receive-cookie-deprecation | doubleclick.net | Used to check if the user's browser supports cookies. | 6 months |
| ROUTEID | Glassbox | This cookie is used by Glassbox to assist load-balancing. | Session |
| test_cookie | doubleclick.net | This cookie is used by Doubleclick to test for cookie setting permissions in the user's browser. | 6 months |
| VISITOR_INFO1_LIVE | YouTube | This cookie is used by YouTube to provide ad delivery or retargeting, store and track a visitor's identity, Store and track interaction. | 6 months |
| VISITOR_PRIVACY_METADATA | YouTube | Stores the user's cookie consent state for the current domain. | 6 months |
| YSC | YouTube | This cookie is used to relate sessions to a specific visitor (visitor representing a specific computer). | 6 months |
Analytics cookies
These cookies are used to find out how people are using our site. This helps us fix areas that may not be working and make the site easier to navigate. These cookies help us to monitor and improve how our Websites work. They allow us to understand how people are using our Websites, which helps us to fix areas that may not be working properly and to make the Websites easier to use. They’re also used to check whether changes we make to the Websites make it better or worse for you.
First-party cookies
The first-party cookies used on our Websites are listed below.
| Cookie name | Provider | Purpose | Duration |
|---|
| _dc_gtm_UA- | Google | This cookie is associated with sites using Google Tag Manager to load other scripts and code into a page. | 1 minute |
| _ga | Google | This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. | 13 months |
| _ga_* | Google | Used by Google Analytics to collect data on the number of times a user has visited the website as well as dates for the first and most recent visit. | 13 months |
| _gat_UA-* | Google | This is a pattern type cookie set by Google Analytics, where the pattern element on the name contains the unique identity number of the account or website it relates to. It appears to be a variation of the _gat cookie which is used to limit the amount of data recorded by Google on high traffic volume websites. | 1 minute |
| _gcl_au | Google | This cookie is used to help measure ad click data so that conversions are measured effectively (conversions can be attributed outside the landing page). | 3 months |
| _gid | Google | Used by Google Analytics to distinguish users. | 1 day |
| ABTasty | ABTasty | This cookie is used to store experiments data: visitor ID, campaignHistory, timestamp and account settings | 13 months |
| ABTastyData | ABTasty | This object is used by ABTasty to perform website content experiments. Contains all the viewed pages, events, transactions and segments for this visitor. | Persistent |
| ABTastySession | ABTasty | This cookie is used by ABTasty to perform website content experiments. Contains landing page URL | 30 minutes |
| ABTastyUA | ABTasty | This object is used by ABTasty to perform website content experiments. Contains the user agent of the current visitor. | Session |
| AXAIECSAsession | Celebrus | This cookie is used by Celebrus analytics. It is updated when browser events are sent to the data collection server. | Session |
| AXAIECSAsslawaitingResponse | Celebrus | This object is used by Celebrus analytics. | Session |
| AXAIECSAsslcurrentSent | Celebrus | This object is used by Celebrus analytics. | Session |
| AXAIECSAsslcurrentStartTime | Celebrus | This object is used by Celebrus analytics. | Session |
| AXAIECSAssleventQueueOwnerID | Celebrus | This object is used by Celebrus analytics. | Session |
| AXAIECSAssleventQueueOwnerLastActivityTimestampMillis | Celebrus | This object is used by Celebrus analytics. | Session |
| AXAIECSAssleventsInPacketCounter | Celebrus | This object is used by Celebrus analytics. | Session |
| AXAIECSAssleventsSentCount | Celebrus | This object is used by Celebrus analytics. | Session |
| AXAIECSAssllastProcessPointer | Celebrus | This object is used by Celebrus analytics. | Session |
| AXAIECSAssllastQueuePointer | Celebrus | This object is used by Celebrus analytics. | Session |
| AXAIECSAssltimeLastSent | Celebrus | This object is used by Celebrus analytics. | Session |
| AXAIECSAssltotalReceived | Celebrus | This object is used by Celebrus analytics. | Session |
| AXAIECSAssltotalSent | Celebrus | This object is used by Celebrus analytics. | Session |
| AXAIECSAssltotalTime | Celebrus | This object is used by Celebrus analytics. | Session |
| AXAIECSAuseCors | Celebrus | This object is used by Celebrus analytics. | Session |
| gb.btabid | Glassbox | This object is used by Glassbox to track user behaviour & interactions whilst using our website. | Session |
| gb.cors_ready | Glassbox | This object is used by Glassbox to track user behaviour & interactions whilst using our website. | Persistent |
| gb.est | Glassbox | This object is used by Glassbox to track user behaviour & interactions whilst using our website. | Session |
| gb.glassvox* | Glassbox | This object is used by Glassbox to track user behaviour & interactions whilst using our website. | Session |
| gb.performanceRecord.bychance.enabled | Glassbox | This object is used by Glassbox to track user behaviour & interactions whilst using our website. | Persistent |
| gb.performanceRecord.bychance.prev_th | Glassbox | This object is used by Glassbox to track user behaviour & interactions whilst using our website. | Persistent |
| gb.psn | Glassbox | This object is used by Glassbox to track user behaviour & interactions whilst using our website. | Session |
| gb.recording.bychance.enabled | Glassbox | This object is used by Glassbox to track user behaviour & interactions whilst using our website. | Persistent |
| gb.recording.bychance.prev_th | Glassbox | This object is used by Glassbox to track user behaviour & interactions whilst using our website. | Persistent |
| gb.sid | Glassbox | This object is used by Glassbox to track user behaviour & interactions whilst using our website. | Persistent |
| gb_unbound.app.conf | Glassbox | This object is used by Glassbox to track user behaviour & interactions whilst using our website. | Persistent |
| gb_unbound.cls_v_expr | Glassbox | This object is used by Glassbox to track user behaviour & interactions whilst using our website. | Persistent |
Third-party cookies
The third-party cookies used on our Websites are listed below. We use these cookies for the stated purposes. However, we are not responsible for the processing of data from you by this third party for its own purposes. For more information about the processing by these third parties for their own purposes, see the respective policies of these third parties.
| Cookie name | Provider | Purpose | Duration |
|---|
| _cls_cfgver | Glassbox | This cookie is used by Glassbox to identify sessions | Session |
| _cls_s | Glassbox | This cookie is used by Glassbox to identify sessions | Session |
| AXAIECSAcdPersisted | Celebrus | This cookie is used by Celebrus analytics. | 5 months |
| AXAIECSAcdSession | Celebrus | This cookie is used by Celebrus analytics. | Session |
| AXAIECSApersisted | Celebrus | This cookie is used by Celebrus analytics. It gets updated on session start and contains information about the user's session. | 5 months |
Advertising cookies
These cookies remember products you show an interested in to display other products or offers that may be relevant to you when you visit other websites. They are also used to make sure we don’t show you adverts for things you’ve already bought. They may also be used for market research and to help measure the effectiveness of an advertising campaign.
If you choose not to accept these cookies, you will still see adverts as you browse the web, but they won’t be as relevant to your personal interests.
First-party cookies
The first-party cookies used on our Websites are listed below.
| Cookie name | Provider | Purpose | Duration |
|---|
| fbp | Facebook | Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. | 3 months |
| _uetsid | Bing | This cookie is used by Bing to determine what ads should be shown that may be relevant to the end user perusing the site. | 1 day |
| _uetsid_exp | Bing | This local storage object contains the expiry date for the uetsid local storage object. | Persistent |
| _uetvid | Bing | This cookie is used by Bing to determine what ads should be shown that may be relevant to the end user perusing the site. It contains a unique, anonymised visitor ID representing a unique visitor. | 1 month |
| _uetvid_exp | Bing | This local storage object contains the expiry date for the uetvid local storage object. | Persistent |
Third-party cookies
The third-party cookies used on our Websites are listed below. We use these cookies for the stated purposes. However, we are not responsible for the processing of data from you by this third party for its own purposes. For more information about the processing by these third parties for their own purposes, see the respective policies of these third parties.
| Cookie name | Provider | Purpose | Duration |
|---|
| _EDGE_S | Bing | This cookie helps us to target and track performance of advertising campaigns on the Bing advertising network | Session |
| _EDGE_V | Bing | Bing sets this cookie to display map content using Bing Maps | 13 months |
| _RwBf | Bing | This cookie is used by Bing | 1 year |
| _Rwho | Bing | This cookie is used by Bing | 13 months |
| _SS | Bing | This cookie is used by Bing to track visitor behaviour on multiple websites. This information is used to optimise the relevance of advertisements. | Session |
| ABDEF | Bing | This cookie is used by the Bing advertising network for advertising tracking purposes. | 13 months |
| AEC | Google | This cookie is used to detect spam, fraud, and abuse to help ensure advertisers are not incorrectly charged for fraudulent or otherwise invalid impressions or interactions with ads. | 6 months |
| BCP | Bing | This cookie is used for advertisement tracking purposes. | 1 year |
| BFPRResults | Bing | This cookie is used for advertisement tracking purposes. | Session |
| dsc | Bing | This cookie is used for advertisement tracking purposes. | Session |
| DV | Google | Used by Google Ad Services to provide ad delivery or retargeting. | 5 minutes |
| IDE | doubleclick.net | This cookie is used by Google to recognise users so they can serve more relevant advertising across the web and on other Google-owned properties such as YouTube, Gmail, etc. | 13 months |
| ipv6 | Bing | This cookie is used by Bing | Session |
| mapc | Bing | This cookie is used by Bing | 3 months |
| NID | Google | This cookie is used to help customise ads on Google properties, like Google Search. For example, this cookie is used to remember your most recent searches, your previous interactions with an advertiser’s ads or search results, and your visits to an advertiser’s website. This helps us show you customised ads on Google. | 6 months |
| SOCS | Google | This cookie is used by Google to store a user's state regarding their cookies choices. | 13 months |
| SRCHD | Bing | This cookie is used by Bing to track your actions after you've viewed or clicked an advert, in order to measure performance and to show relevant ads to you in future. | 13 months |
| SRCHHPGUSR | Bing | This cookie is an analytics service that connects data from the Bing advertising network with actions performed on the website. | 13 months |
| SRCHS | Bing | This cookie is used by Bing to identify user sessions | Session |
| SRCHUID | Bing | This cookie allows to serve relevant advertisements to visitors across the Microsoft Bing network | 13 months |
| SRCHUSR | Bing | This cookie allows to serve relevant advertisements to visitors across the Microsoft Bing network | 13 months |
| USRLOC | Bing | This cookie allows to serve relevant advertisements to visitors across the Microsoft Bing network | 13 months |
Personalisation cookies
These cookies are used to learn what you’re interested in. We use these to show you products we think are relevant to you while you’re on our site. These cookies allow us to personalise your visits with enhanced features that need to remember your preferences and choices, such as your user name, language or region.
First-party cookies
We place the following personalisation cookies on our Websites:
| Cookie name | Purpose | Duration |
|---|
| _evidon_consent_cookie | This cookie is used to manage the end users' cookie consent preferences. | 6 months |
| localBranch | This cookie is used to remember a users choice of local branch. | Persistent |
Personal data processed by cookies
We collect the following personal data about you upon your visit to our Websites:
- Technical Data;
- Usage Data;
- Analytics and Attribution Data; and
- Cookie Preferences: the acceptance or rejection of cookies being placed on your device.
For further information about how we process the personal data processed by our cookies, please visit our Website Data Protection Statement.
Contact information
If you have any queries in relation to this Cookie Policy, please contact our Data Protection Officer (or ‘DPO’) at +353 (0)1 471 1812 or compliance@axa.ie or write to: DPO, AXA Insurance dac, Wolfe Tone House, Wolfe Tone Street, Dublin 1.
